Seminar description:

LEADERSHIP BEHAVIOUR

Problem and seminar objective:

The success of a company depends strongly on the employees’ willingness to perform their tasks and on their level of work satisfaction. Leadership behaviour is one of the most important means to motivate employees, but some leadership styles may also denominate them.

Our training of leadership behaviour targets two areas: 1. Interpersonal skills and 2. conceptual skills. Interpersonal skills will be enhanced to enable a better psychological understanding of interaction partners (employees, customers etc.), The participants will be trained to recognise employees’ motives, interests, skills, and potentials. These diagnostic abilities are the basis for a more employee-tailored communication and higher acceptance. - Conceptual skills as task-related abilities are trained, i. e. to analyse tasks, to make decisions, to identify opportunities and potential problems, and set solutions into practice in rapidly changing surroundings.

Content:
Roles and tasks of a manager: An overview

Interpersonal skills

• Understanding verbal and non-verbal communication
• Talking to co-workers: Management by feed back and goal setting
• Leading meetings
• Self- and time-management

Conceptual skills

• Systematic problem analysis
• Decision making
• Setting solutions into practice

Method:

Short lectures; case examples; practical exercises; check lists; role playing (which will be video-recorded and analysed); application to cases of the participants; feedback from the group and the coach in order to improve individual behaviour; and written documentations.

Length: 2 days

This is a standard seminar. Customer-focused modifications (contents, length) are welcome.

Seminar description:

TEAM BUILDING AND TEAM WORK

Target group: Newly built teams; teams which want to resolve conflicts and / or improve their performance; and teams working as partners to manage change within the organisation

Problem and seminar objective:

The high achievement potentials of a team may be blocked by different factors such as a lack of knowledge of each other, unclear group identity and unclear goals, unexamined routine, disconnected work, unknown individual capacities and interests, conflicts within the group or between groups in the organisation

This seminar helps: to improve the self-perception of the team; to identify strong and weak points; to develop new and creative ideas; and to provide the team with psychological and administrative tools for a more satisfactory and sufficient cooperation.

Content:

Team analysis and perspectives

• Assessing the self-perception of the team using the metaplan technique
• Developing group potentials and solutions for weak points
• Forming a group vision

Team spirit

• Understanding the rules of group psychology
• Developing trust in each other
• Enhancing team creativity

Self management of the team

• Organising team work
• Supporting culture change in the organisation

Method:

Short lectures; analysis of group potentials; metaplan moderation techniques; check lists; practical exercises; role plays; and written documentations.

Length: 2 days

This is a standard seminar. Customer-focused modifications (contents, length) are welcome.

Seminar description: